There is one protection that is almost sure to be used during the life of the car and most of us think little about it until we either have to trade in the car or turn in our lease....

Can data insights help increase PRU? Are there limits to the impact of analytics and is it worth the effort to do a deep dive into the stats for your F&I department?...

Even in the wake of such a massive change in how this profit center does business, there are still reports of risky F&I practices that are resulting in fines, and for some extreme cases, jail time for those directly involved....