One way to help increase your brand’s exposure in the local market is to take advantage of private labeling your F&I products. We know...that was a qu
Sometimes, employees quit without giving notice. No matter what, it always seems to be at the worst possible time when you are left shorthanded in F&I
Dealerships across the country struggle with turnover for a variety of reasons…commission-heavy compensation, long hours, lack of respect from managem
A lot has been written about the value in preloading ancillaries in F&I. We bang that drum over and over because we have seen the value of this strate
Credit unions are the thorn in the side of every F&I department. They usually have better interest rates (on used autos anyway). They can supply the b
The increased concern over online F&I fraud, or ‘Frankenstein’ fraud, rages on in the news. And with dealerships leaning on digital sales throughout t
Service, parts, and sales all rely on repeat customers and keeping the customers from ‘cradle to grave’ as they say. In a perfect world, you sell them
What if there was a way to bake window etch into every sale? Now the ‘hard sell’ just got a bit easier.
One way to make sure your used car inventory is as appealing as possible is to offer a lifetime powertrain warranty. And if you offer it as a preload,
Let’s take a closer look at some small but powerful strategies to help make sure the customers come in receptive and a little less stressed.
TruReports is a unique tool that your in-house F&I trainers can use to not only reinforce the best practices to help make them as successful as possib
Could there be a preload that is CRAZY beneficial and something every customer should be thankful is included with the purchase of their new car? Yep.
There are distinct advantages to the dealership and to the consumer when offering a robust GAP protection plan. Let’s take a deeper dive into why the
Here’s an interesting way for F&I to benefit from all this data...to sell vehicle service contracts AFTER the customer takes delivery.
Are there products that may lend themselves to the lease customer and if so, what is the best way to position them for an easier close? Here are three
VSC and PPM are actually positioned to compliment each other. These two products give the customer added peace of mind and a lot less worry. You are p
Interviewing for F&I managers at a dealership is a bit of a balancing act when assessing whether or not the person will be a good fit. Will they have
When COVID-19 hit the US early last year, vehicle sales plummeted initially and were slow to recover throughout 2020 but those dealers that offered on
When was the last time your dealership took a look at your F&I compliance readiness and procedures? That long, huh?
When your dealership is faced with an F&I manager that is underperforming in PVR and CSI scores, what do you do? Instead of immediately running ads on
Dealers are now asking if they will need F&I staff in the future. With the advent of all digital F&I platforms already hitting the market and the last
One of the most important strategies to sell more of anything in F&I is to ask the right questions. The right questions can steer the presentation in
F&I departments are already tasked with protecting the sensitive personal and financial information provided at the time of sale but is there another
For a dealership, private label branding won’t involve slapping their name on a bar of soap but rather attaching their established local brand to prod
Key replacement is a relatively new F&I offering and considering how expensive today’s key fobs are, it’s likely going to grow in popularity as an imp
Are there other products your F&I offer could offer beyond the appearance products that may make sense to offer as a line 1 preload?
If the successful model Carmax ran with showing the price upfront worked, could the argument be made for doing the same in F&I?
Here are a few tips on how to retain your Millennial F&I managers and why you must approach them differently than employees of other generations…
Most credit unions offer aftermarket products like VSC and GAP and market them as a lower cost than the dealer. If the customer does go with dealer fi
How can an F&I department sell VSC’s now with customers feeling the pain in price and payments?